Welcome as a partner for the Nattugla.
We are happy to have you on the team and we will help you succeed!
If you need help, call 4000 4443
If you are a partner, you must log in to be able to see more information.
There can be several reasons for this.
Have you removed the small black plastic cover on the Night Owl Camera?
Do you supervise from your work PC? Try to do an inspection by logging in to Nattugla in the browser, from your mobile (Disconnect from WiFi) If you manage to do an inspection here, the following ports must be opened in the firewall.
The PoE adapter must have a permanent light.
If there is a flashing light, there may be a fault with the power supply. Try a different cable from the power socket to the PoE adapter.
Yes, this is managed in Hepro Respons when the ex-caregiver has made a mark with a user. Or you can use a QR code that pauses Night Tugla for 30 or 60 minutes respectively. This can be done by visitors in the room.
If you don't find the answer to your question, don't worry, we are here by your side.
Hepro : + 47 400 044 43
Easymeeting : +47 400 04 887
We see heroes
We support heroes